Frequently asked questions
Can I exchange or return an item?
Yes! We accept exchanges or returns within 15 days of receipt, provided the item is unused and in its original condition with tags attached. Please refer to our Returns Policy.
What payment methods do you accept?
We accept credit cards, debit cards, PayPal, and other secure payment methods available at checkout.
How can I track my order?
Once your order has been dispatched, you will receive an email with the tracking number and a link to follow the delivery.
How can I contact you?
You can reach us via WhatsApp, email or Instagram Direct. You’ll find all our contact details on the Contact page.
How much does shipping cost?
We offer free shipping on all orders across Europe and the United Kingdom — no minimum purchase required.
How do I choose the right size?
We provide detailed size guides for each collection. Measure yourself and compare with our chart to find your perfect fit. For personalized advice, contact our customer service.
How are your collections curated?
Our collections are carefully selected to combine elegance, trends, and timeless style. Each piece reflects our commitment to quality, sophistication, and empowering women through fashion.
Why shop with us?
We curate exclusive pieces designed to inspire confidence and elegance. Enjoy fast and reliable delivery, alongside a personalised shopping experience crafted for modern women who appreciate timeless style, exceptional quality, and distinctive fashion.
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